Innovating & Improving.

Innovating
& Improving.

How 92% of THG employees see improvements in their work through Bloom coaching

12%

Increase in employee retention

9x

Return on investment

4.9★

Average user star rating for coaching Check-ins

“These insights give us more confidence to drive relevant people-initiatives.”

Konrad Hill

Chief People officer, THG

“These insights give us more confidence to drive relevant people-initiatives.”

Konrad Hill

Chief People officer, THG

THG is a global digital innovator, revolutionising how brands connect to a worldwide consumer base.

Founded in 2004, THG is a leading vertically-integrated, global e-commerce technology group and brand owner, powered by its proprietary technology platform, Ingenuity.

Industry: Retail Tech, Beauty, Nutrition  

Size: >8,000 employees  

HQ: Manchester, UK  

Bloom use case: Company-wide

Industry: Retail Tech, Beauty, Nutrition  

Size: >8,000 employees  

HQ: Manchester, UK  

Bloom use case: Company-wide

The goal

A fast paced and fast moving organisation, THG wants to retain exceptional talent. The main goal is to give ongoing daily support to THG employees to see an uplift and shift in capability and performance.

The Solution

With a vision to create a world where career coaching is democratized for the entire workforce, Bloom inspires, stimulates, and motivates–one day, one goal at a time.

The results

Through actionable micro exercises on Bloom, THG workforce know exactly what they can do next to play on their strengths and improve in areas where they need to.

£6.8M

Estimated annual cost saving

Due to increase in employee retention

80x

Scale of coaching

Bloom’s affordable solution allows more workforce to be coached

92%

Employee improvement

As shown through regular self-reflection data

Return on investment

Compared to traditional L&D initiatives

Employee benefits. Officially beneficial.

THG chose the ultimate coaching platform.

Bloom is the only platform that enriches real, human-led coaching experiences with smart AI features, along with distilled career insights and scientifically-certified psychometric assessments, for a truly whole, and meaningful coaching experience for employees to love and grow from.

The power of Bloom

With Bloom, THG achieved their goal of a positive uplift and shift in capability and performance in their employees, building a future-ready workforce as a leading retail tech company.

Where next?