Innovating & Improving.
Innovating & Improving.
Innovating
& Improving.
Innovating
& Improving.
How 92% of THG employees see improvements in their work through Bloom coaching
How 92% of THG employees see improvements in their work through Bloom coaching
How 92% of THG employees see improvements in their work through Bloom coaching
12%
12%
12%
12%
12%
12%
Increase in employee retention
Increase in employee retention
Increase in employee retention
Increase in employee retention
9x
9x
9x
9x
9x
9x
Return on investment
Return on investment
Return on investment
Return on investment
4.9★
4.9★
4.9★
4.9★
4.9★
4.9★
Average user star rating for coaching Check-ins
Average user star rating for coaching Check-ins
Average user star rating for coaching Check-ins
Average user star rating for coaching Check-ins






“These insights give us more confidence to drive relevant people-initiatives.”
“These insights give us more confidence to drive relevant people-initiatives.”
“These insights give us more confidence to drive relevant people-initiatives.”

Konrad Hill
Konrad Hill
Konrad Hill
Chief People officer, THG
Chief People officer, THG
Chief People officer, THG

“These insights give us more confidence to drive relevant people-initiatives.”

Konrad Hill
Chief People officer, THG
THG is a global digital innovator, revolutionising how brands connect to a worldwide consumer base.
THG is a global digital innovator, revolutionising how brands connect to a worldwide consumer base.
THG is a global digital innovator, revolutionising how brands connect to a worldwide consumer base.
THG is a global digital innovator, revolutionising how brands connect to a worldwide consumer base.
THG is a global digital innovator, revolutionising how brands connect to a worldwide consumer base.
Founded in 2004, THG is a leading vertically-integrated, global e-commerce technology group and brand owner, powered by its proprietary technology platform, Ingenuity.
Founded in 2004, THG is a leading vertically-integrated, global e-commerce technology group and brand owner, powered by its proprietary technology platform, Ingenuity.
Industry: Retail Tech, Beauty, Nutrition
Size: >8,000 employees
HQ: Manchester, UK
Bloom use case: Company-wide
Industry: Retail Tech, Beauty, Nutrition
Size: >8,000 employees
HQ: Manchester, UK
Bloom use case: Company-wide





The goal
The goal
A fast paced and fast moving organisation, THG wants to retain exceptional talent. The main goal is to give ongoing daily support to THG employees to see an uplift and shift in capability and performance.
A fast paced and fast moving organisation, THG wants to retain exceptional talent. The main goal is to give ongoing daily support to THG employees to see an uplift and shift in capability and performance.
The Solution
The Solution
With a vision to create a world where career coaching is democratized for the entire workforce, Bloom inspires, stimulates, and motivates–one day, one goal at a time.
With a vision to create a world where career coaching is democratized for the entire workforce, Bloom inspires, stimulates, and motivates–one day, one goal at a time.
The results
The results
The results
Through actionable micro exercises on Bloom, THG workforce know exactly what they can do next to play on their strengths and improve in areas where they need to.
Through actionable micro exercises on Bloom, THG workforce know exactly what they can do next to play on their strengths and improve in areas where they need to.
Through actionable micro exercises on Bloom, THG workforce know exactly what they can do next to play on their strengths and improve in areas where they need to.
£6.8M
£6.8M
£6.8M
£6.8M
£6.8M
Estimated annual cost saving
Due to increase in employee retention
80x
80x
80x
80x
80x
Scale of coaching
Bloom’s affordable solution allows more workforce to be coached
92%
92%
92%
92%
92%
Employee improvement
As shown through regular self-reflection data
9x
9x
9x
9x
9x
Return on investment
Compared to traditional L&D initiatives



Employee benefits. Officially beneficial.
THG chose the ultimate coaching platform.
THG chose the ultimate coaching platform.
Bloom is the only platform that enriches real, human-led coaching experiences with smart AI features, along with distilled career insights and scientifically-certified psychometric assessments, for a truly whole, and meaningful coaching experience for employees to love and grow from.
The power of Bloom
With Bloom, THG achieved their goal of a positive uplift and shift in capability and performance in their employees, building a future-ready workforce as a leading retail tech company.
Where next?


Driving Change Without Losing Speed.
95% Engaged highly


Driving Change Without Losing Speed.
95% Engaged highly


Driving Change Without Losing Speed.
95% Engaged highly


Driving Change Without Losing Speed.
95% Engaged highly


Driving Change Without Losing Speed.
95% Engaged highly


Driving Change Without Losing Speed.
95% Engaged highly


Fitting development into the flow of work.
75% Monthly Active Users


Fitting development into the flow of work.
75% Monthly Active Users


Fitting development into the flow of work.
75% Monthly Active Users


Fitting development into the flow of work.
75% Monthly Active Users


Fitting development into the flow of work.
75% Monthly Active Users


Fitting development into the flow of work.
75% Monthly Active Users
Let’s make development actually work.
Let’s make development actually work.
Let’s make development actually work.
We’ll help you turn individual growth into measurable team and culture impact—without overhauling everything you already do.
We’ll help you turn individual growth into measurable team and culture impact—without overhauling everything you already do.
We’ll help you turn individual growth into measurable team and culture impact—without overhauling everything you already do.
Experience Bloom with your team for free
Experience Bloom with your team for free
© 2025 Bloom App Ltd. All rights reserved.
© 2025 Bloom App Ltd. All rights reserved.
© 2025 Bloom App Ltd. All rights reserved.
© 2025 Bloom App Ltd. All rights reserved.
© 2025 Bloom App Ltd. All rights reserved.
© 2025 Bloom App Ltd. All rights reserved.